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FAQ

Harbor Farm — FAQ
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Frequently Asked Questions

Everything you need to know about ordering, delivery, and caring for your Harbor Farm wreath.

Your Wreath
It depends primarily on your climate. In colder northern states, wreaths can last well into March. In warmer southern states, expect through January. Even after the balsam dries, it will often stay green and beautiful for weeks beyond that. To extend freshness, spritz the cut ends on the back of the wreath with water every few days — especially if kept indoors. Care instructions are included with every order.
Balsam Fir is the most fragrant of all the evergreens — and it's native to Maine. We make all of our wreaths with Balsam Fir. It's the same reason it's the most popular choice for real Christmas trees: strong fragrance, soft needles, and a deep, lasting green.
Keep it outside in a shaded spot when possible — away from direct sunlight and never behind a storm door. If kept indoors, keep it away from heat sources. As the fragrance naturally fades over time, gently crush a few needles between your fingers to release the oils. A light spritz of water on the cut ends every few days helps too.
Each wreath has a wire loop on the back for easy hanging on a nail, screw, or standard wreath hanger. We also offer a quality wreath hanger in brass, silver, or green enamel that you can add to your order for $5.
Our balsam fir is hand-harvested from the local woods of Maine by independent farmers who live in the area — not imported from Canada. Only the 18" tips of the branches are taken, a practice that leaves the tree healthy and actually encourages fuller growth. It's better for the forest and better for our community.
Ordering & Delivery
At checkout, you'll choose one of four delivery weeks beginning with the week of Thanksgiving. Your wreath is made fresh to order and shipped to arrive during your selected week. We aim for early in the week, but exact dates can vary due to UPS transit times and weather. If you need delivery by a specific date for an event, contact us and we'll make it happen.
Yes. At checkout, select "ship to multiple addresses" to assign a different shipping address — and delivery week — to each wreath in your cart. It's the easiest way to take care of everyone on your list in a single order. Need help? Here's Instructions on how to do that -->
Unfortunately, no. Our wreaths are a live perishable product and are frequently held up in customs, which makes timely delivery impossible. We ship to the contiguous US only.
Once your order ships, you'll receive a tracking email. One heads-up: early in the season we print shipping labels several days before wreaths are made and shipped, so you may get a tracking notification before your wreath has actually left the farm. If the tracker shows it hasn't been picked up yet, that's why. Questions? Contact us anytime.
Gifting
Yes. Every order includes a printed seasonal greeting card with your message inside the box — not a sticker on a label. You'll add your gift message when you add a wreath to your cart.
Every wreath ships in our signature red Harbor Farm gift box. Inside, your wreath is sealed in a moisture-retention bag, and topped with a printed greeting card carrying your personal message. It arrives looking — and smelling — like a real gift.
Never. Since most wreaths are gifts, we never include pricing or order details in the box. If you'd like a copy of your invoice, just ask and we'll email it to you.
We're built for it. Whether you're ordering 25 or 1000 wreaths, the quality and experience is identical to a single order. Visit our Corporate Gifting page to learn more.
Guarantee & Returns
If you or your recipient aren't completely happy with your Harbor Farm wreath for any reason — including shipping damage — we'll send a replacement or issue a full refund. No hassle. Just contact us and we'll make it right.
We don't ask you to ship wreaths back — they're perishable and can't be reshipped. If something isn't right, just contact us and we'll send a replacement or refund you. That's our guarantee.
Still have a question?

We're a small family business and we're happy to help. Reach out anytime.

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